1.
Kusuma Wardani D, Fernanda Malagón Navarro L. Conversational AI and Chatbot Systems for Enhancing Automated Billing, Payments, and Customer Support in SaaS Platforms. NRATCC [Internet]. 2024 Aug. 4 [cited 2025 Sep. 15];9(8):1-10. Available from: https://northernreviews.com/index.php/NRATCC/article/view/2024-08-04